1. Ownership of the domain www.familiaosorio.com

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), users are informed that the ownership of the domain www.familiaosorio.com (hereinafter, the Website) belongs to the company indicated below, which is also the owner of the electronic commerce carried out through the Website and will proceed to issue the corresponding invoices:

• Owner: Osorio Family SL
• IF ESB01876200
• Registered office: Passatge de Padró 13, 08242 Manresa
• Tel: +34 616 795 177
• Email: hola@familiaosorio.com

2. Website Access

Access to and use of the Website confers the status of user of the Website (hereinafter, the “User”) and implies acceptance of all the conditions included in this Legal Notice as well as its modifications, since FAMILIA OSORIO SL reserves the right to make, at any time and without prior notice, modifications and updates to the information contained on the website, its configuration and presentation and the access conditions.

Therefore, the User should always read this Legal Notice each time they access the Website, as it and its terms of use, as set forth herein, may be modified. In any case, simply using and browsing the Website will always imply the User's unreserved acceptance of each and every one of the general terms and conditions of access and use herein.

3. Intellectual and industrial property

All content on this website, including but not limited to text, photographs, graphics, videos, images, icons, technology, software, links, and other audiovisual or sound content, as well as its graphic design and source code, is the property of FAMILIA OSORIO SL, which holds the right to use and exploit it. As such, it becomes protected work under applicable national and international intellectual and industrial property laws, and therefore, no rights of exploitation recognized by current intellectual property regulations are transferred to the User.

Therefore, based on intellectual property legislation and the regulations in force at any given time, the total or partial exploitation of any of the content appearing on the website, as well as the copying, reproduction, adaptation, modification or transformation of the website content, and where applicable, the distribution and public communication, including making available, of all or part of the content for commercial purposes, in any medium and by any technical means, is strictly prohibited without the express written authorization of FAMILIA OSORIO SL

The trademarks, trade names or distinctive signs are owned by FAMILIA OSORIO SL, and access to the Website does not imply any right to said trademarks, trade names and/or distinctive signs.

Therefore, by simply accessing the website, the User agrees to respect the intellectual and industrial property rights held by FAMILIA OSORIO COFFEE

4. Hyperlinks and/or Links

The content on the website may include links to other websites managed by third parties, in order to facilitate user access to information exchanged via the Internet.

FAMILIA OSORIO SL is not responsible for the existence of links between third parties and other websites unrelated to FAMILIA OSORIO SL. Any links provided through the website are for informational purposes only and do not place FAMILIA OSORIO SL in a position of guarantor or offeror of the services or information offered to third parties through these links. Therefore, FAMILIA OSORIO SL is not responsible for damages caused by the illegality, quality, outdatedness, unavailability, errors, or uselessness of the content or services of the linked sites, nor for any other damages.

Therefore, FAMILIA OSORIO SL disclaims all liability for the services and/or information provided on other websites linked to this website. Users are advised that if they believe a linked site contains illegal or inappropriate content, they may report it to FAMILIA OSORIO SL via email.

The linked websites have their own legal notices, privacy policy and cookie policy and users are advised to consult them before browsing and/or using services offered by said websites.

Finally, the inclusion of hyperlinks for advertising, commercial, or association purposes to websites not belonging to FAMILIA OSORIO SL that allow access to the FAMILIA OSORIO SL website without express consent and/or authorization is prohibited. Should FAMILIA OSORIO SL grant authorization, the conditions for including links from other websites to the FAMILIA OSORIO SL website will be established.

5. Website Terms of Use

5.1 General

The User acknowledges and accepts that access to and use of the Website is free and voluntary and is carried out under their sole responsibility.

Therefore, the User agrees to use the website correctly and lawfully in accordance with the Law, this Legal Notice, good faith, and public order, refraining from using the website in any way that may impede, damage, or impair the normal operation, assets, rights, and interests of FAMILIA OSORIO SL, its suppliers, other users, or, in general, any third party, or that in any other way overload, damage, or disable the networks, servers, and other computer equipment (hardware) or computer products and applications (software) of FAMILIA OSORIO SL or third parties. The User will be liable to FAMILIA OSORIO SL or to third parties for any damages that may be caused as a result of the breach of these obligations.

During the use of the website by the User, the following actions, which may be modified, will also be prohibited, including but not limited to:

• The use of computer viruses or any file or program designed to interrupt, damage, or limit the operation of the website, any of the services or networks of FAMILIA OSORIO SL, any software, hardware or telecommunications equipment, or to damage or obtain unauthorized access to the data or other information of FAMILIA OSORIO SL or any third party.
• Impersonating others, interfering with or disrupting the service, servers or networks connected to the services, or violating any of the requirements or regulations of networks connected to the services.
• Prohibition of using false identities, and impersonating others when using the website or any of its services, as well as the use of passwords or access codes of third parties or in any other way.
• Falsifying or altering any information from FAMILIA OSORIO SL.
• The prohibition of introducing, storing or disseminating, on or from the web, any information contrary to the law, rules, customs and public order, as well as any material that may be defamatory, injurious, obscene, threatening, xenophobic, incite violence, discrimination based on race, sex, ideology, religion or that in any way, violates morality, public order, fundamental rights, public freedoms, the honor, privacy or image of third parties and, in general, current regulations.
• Do not carry out advertising or commercial exploitation activities through the website, and do not use the content and information to send advertising, send messages for any other commercial purpose or to collect or store personal data of third parties.
• Collaborating with a third party to carry out any of the described behaviors.

5.2 User Obligations

In relation to content and intellectual and industrial property, apart from those stated in the corresponding section, the user has the following obligations:

• Do not reproduce in any way, including via hyperlink, the FAMILIA OSORIO SL website or any of its content without the express written authorization of FAMILIA OSORIO SL
• Do not remove, circumvent or manipulate the copyright and other identifying data of the rights of their owners incorporated into the content, as well as the technical protection devices, or any of the information mechanisms that the content may contain.
• Do not alter, reprogram, modify, adapt or translate the source code of this website.
• Any partial or total reproduction of the website's source code on any medium will be considered an unauthorized copy.
• It will also be prohibited to reproduce or copy for private use the Content that may be considered as software or a database in accordance with current legislation on intellectual property, as well as its public communication or making it available to third parties when these acts necessarily imply reproduction by the User or a third party
• Do not introduce, store or disseminate through the web any content that infringes intellectual property rights, industrial property rights or trade secrets of third parties and, in general, any content that you do not have the right to make available to third parties in accordance with the law.
• Collaborating with a third party to carry out any of the described behaviors.

6. Disclaimer

FAMILIA OSORIO SL will not be responsible under any circumstances for the circumstances listed below, which are illustrative and not exhaustive, nor for any damages that may arise.

FAMILIA OSORIO SL assumes no responsibility for delay, deletion, erroneous delivery, or failure to save User communications or personal settings.

FAMILIA OSORIO SL is also not responsible for decisions made based on information provided on the Website, nor for damages caused to the User or third parties as a result of actions based solely on information obtained from the Website, except for purchase decisions of our products based on the information contained on the online sales platform.

FAMILIA OSORIO SL reserves the right to refuse to provide the service to any person for any reason and/or to interrupt the service in whole or in part at any time, with or without prior notice.

Use of the Website is subject to all applicable regulations and the User will be solely responsible for the content of their communications through the Website.

Access to the Website does not imply any obligation on the part of FAMILIA OSORIO SL to ensure the absence of viruses, worms, or any other harmful computer elements. It is the User's responsibility, in all cases, to have appropriate tools available for the detection and disinfection of harmful software.

FAMILIA OSORIO SL is not responsible for damages caused to the computer equipment of Users or third parties during the provision of the Website service.

FAMILIA OSORIO SL does not provide any guarantee nor is it responsible, under any circumstances, for damages of any kind that may arise from access to or use of the Content or the Website.

FAMILIA OSORIO SL will also not be responsible for:

• The potential security errors that could occur due to the use of computers infected by computer viruses;
• From the use by third parties of elements owned by FAMILIA OSORIO SL that may confuse its identity;
• Infringements of industrial and intellectual property rights by third parties;
• Regarding breaches by third parties that may affect users of the FAMILIA OSORIO SL website;
• The failure of the website or any of its services to function due to causes beyond the control of FAMILIA OSORIO SL;
• The consequences arising from browser malfunction or the use of outdated versions of the browser;
• The existence of viruses, malicious or harmful programs in the Content;
• From the illicit, negligent, fraudulent use, contrary to the terms of this Legal Notice, or to good faith and public order, of the Website or its Content, by the Users;
• Any damages or losses of any kind caused to the User resulting from failures or disconnections in telecommunications networks, computer failures or other electronic systems that cause the suspension, cancellation or interruption of the Website service, during its provision or prior to it.
• With regard to the content and services linked through the Website, we refer to the provisions of section 3 of this legal notice concerning Hyperlinks and/or Links.

7. Inquiries, complaints and reporting of illegal and inappropriate activities

For any suggestion, query, complaint or claim, the user can contact FAMILIA OSORIO SL through the current or future communication channels that it determines from time to time, such as:

• Postal mail: Passatge de Padró 13, 08242 Manresa
• Tel: +34 616 795 177
• Email: hola@familiaosorio.com

The aforementioned communication channels will also be valid for communication by any User who becomes aware that the Linked Sites refer to pages whose content or services are illegal, harmful, degrading, violent or contrary to morality; they may contact FAMILIA OSORIO COFFEE

Furthermore, the receipt by FAMILIA OSORIO SL of any communication will not imply, according to the provisions of Law 34/2002, the effective knowledge of the activities and/or content indicated by the User as the communicator.

8. Legislation and competent jurisdiction

This Legal Notice is governed in all respects by the national legislation in force at any given time for the resolution of any dispute relating to this Legal Notice or the relationship between them, without prejudice to the applicability of foreign legislation when it is mandatory.

In the event of any conflict or discrepancy in the interpretation or application of these legal conditions, the courts or tribunals that will hear the matter will be the Courts and Tribunals that correspond to Barcelona, ​​to which both parties submit with express waiver of any other jurisdiction that may correspond to them, provided that the legislation on the protection of consumers and users or other applicable regulations do not exclude the possibility of choosing a jurisdiction by imposing a specific one or enabling the consumer to choose.